"Customer service very helpful. Product shipped within hours and arrived the next day."







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Overall rating: 4.7531805 / 5 from 393 reviews.
AI Generated Review Summary
ProPlus rosé offers a range of features designed for quilters and sewists, including a lifting and retractable feet, excellent steam production, and a long cord with an auto cut-off feature. Customers appreciate the iron's automatic lift feature and consistently fast heat. However, opinions on the color and water tank performance vary.
Summary topics
- Customer Service (15%): A significant number of customers brought up the excellent and great customer service provided by the company.
- Lifting and Retractable Feet (3%): Customers expressed satisfaction with the lifting and retractable feet, praising their functionality and ease of use.
- Steam Production (8%): It was reported by customers that the steam on this product is very nice and provides excellent steam production.
- Cord Length (4%): Customers appreciated the long cord, which is a real plus for large projects and the auto cut off feature.
- Heat Production (5%): It was noted by customers that the heat produced by the product is consistently fast and satisfying to use.
Review topics: ["replacement","color","shipping","problem","feel","customer service","water","iron","weight","warranty","staff","oliso","wife","customer support","support","steam","quality","surface","deal","feature","design","cord","heats","lift","service","works","feet","plate","process","pink"].
Review highlights
- "I love the pink color and the non stick sole plate and the longer cord." —
- "Mine is in pink and love the features of just using the handle and great steam !!" —
- ", the steam production is amazing, and the pink color is perfect :) Thank you for producing an excellent product!" —
Reviews
Great service
"The associate was So helpful and understanding of the issue. Replaced my iron in only a few days."
"Best iron ever!"
Love it
"I love this iron. It's the third one I've purchased over 30 years. I like that it rises up when it's not in use."
Love my iron
"Best iron I have ever had. Love the technology where it lifts when you are taking your hand off of it. Less fatigue when you have lots to iron. Also the long cord is key"
Excellent Iron
"Excellent Iron for quilting."
Absolutely love the ProPlus iron
"Absolutely love the ProPlus iron and especially customer service. First the iron stopped its steam function. Customer service walked me through reset instructions but to no avail. Got a warranty replacement in just a few days. After a day the replacement would not turn on. Again after following instructions we returned the iron and I got another replacement within days. Great company. They stand by their products. Thank you."
Thank you for the replacement iron.
"Thank you for the replacement iron. Your staff was exemplary. I have already sent a review."
Beautiful Iron Jury Still Out on the Feet Feature
"When I dropped my little project Oliso iron and it broke a little door off to the water reservoir I was broken hearted. I reached out after I attempted to glue it back together w crazy glue. I wished to order another part but they didn’t have that part available for order. Instead they reached out to me and gave me a big discount on whatever iron I wanted to order. Henceforth, I chose the Pro Plus in Rosé. It came the next day! It heats up very quickly and irons beautifully. That said there is a learning curve to the feet coming down the second you take your hands off the iron. I’m still deciding if I love it. It works really well. Somehow I wish I could disable the legs. I looked into it and a similar older model has that option. I took one star off because I’m just not sure how much I will love reaching for it. I’m willing to use it for a while to decide if it’s a love or a tolerate and come back and either add another star or return it."
New age high steam suppport!
"I LOVE this iron! The steam is great and I love the auto lift feature. It also has a really nice weight to it. This is a very sturdy, high steam and just overall smart iron. I would definitely recommend it."
Q&A
- How much does it weigh
- Hello Anita, thank you for reaching out to us. The TG1600 ProPlus iron weighs 3.7 lbs when empty and 4.6 lbs when full. The shipping weight is 5 lbs including the packaging. Please feel free to email us at customerservice@oliso.com if you have any additional questions. Thank you
- Hi, what is the temperature of each setting? I have the iron but I can't find that info anywhere. All I know is that the maximum temperature is 200ºC, but what about the temperature on "Synthetic" and " Wool + Silk"?
- Hello Bruna, Thank you for reaching out to us. Please find the temperature on all settings below for the TG1600 ProPlus Pink iron: synthetic (range)** - 104-129°C (219.2-264.2**°**F) wool/silk (range)** - 129-157°C (219.2-314.6**°**F) linen/cotton (range)* - 168.8-213.2°C (335.84-415.76**°**F) Please feel free to email us at customerservice@oliso.com if you have any additional questions. Thank you.
- When will m3pro kaffe be back in stock
- Hello Karen. Thank you for reaching out to us. The Kaffe Fassett Project Irons will be available for sale again before the end of this year. Please feel free to contact us at customerservice@oliso.com or call us at 1800-899-5157. Thank you!
- Is it universal voltage?
- Hi, thank you for reaching out, please note TG1600 pro plus models sold in USA and Canada have 110 volts, however if you wish to purchase our M3 Project irons they have universal voltage. I hope this answers your question?
- My pro+ rose doesn't work for the second time. When I try to answer the "troubleshooter's" questions the emails don't go through and the ticket gets closed out. I tried this 3 times and am now beyond frustrated. What can I do? I use it for quilting and need a dependable iron. I am ready to leave a bad review and never buy an Oliso product again.
- Hello Kristina, we are sorry to hear that, please be rest assured we will be happy to help and someone from our customer service team has already emailed you for assistance.





